Privacy Policy

Information We Collect

We may collect information shared by users, observed through the use of online services, and derived through analytics.

We use the information to:

• Provide an easy-to-use and secure service
• Deliver a good customer experience
• Improve product recommendations and marketing
• Develop customer service and online store functionality
  
  

Data Controller and Contact Information

The data controller responsible for processing personal data is:

Paahtu Oy
Antmäki 7
04150 Sipoo

For inquiries about data protection and personal data processing, please contact us by email at

klapi@paahtu.fi

Information We Collect

When you visit our website, we may automatically collect certain information, such as your IP address, browser type, and device details. If you make a purchase, we may collect additional information, including your name, email address, shipping address, and payment details.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about your purchases, and improve our website and services. We may also use your information to send you promotional messages about our products and special offers, but you can opt out of these messages at any time by notifying us through the contact details provided below.

Children’s Privacy Policy

Paahtu is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are under 16, please do not use this website or provide any information on it. If we become aware that we have collected or received personal data from a child under 16 without parental consent, we will delete such information.

Data Protection

All personal data is protected from unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer, or other illegal processing.

Paahtu stores customer data within the EU. Our server is located in Finland, and the technical and process security of our systems is at a very high level. Servers are protected against data breaches and denial-of-service attacks.

We adhere to good data protection practices in the processing of personal data and technical solutions. The processing of personal data complies with the requirements of the EU General Data Protection Regulation (GDPR) effective from May 25, 2018. Access to personal data is monitored in accordance with best practices.

Who Handles My Personal Data?

Customer data is only accessible to Paahtu’s own employees, who are trained to handle data securely and ethically. Each employee has access to customer data only to the extent necessary for performing their job duties.

We use trusted contractual partners, which may involve transferring data to third parties. All agreements with partners include compliance with the EU General Data Protection Regulation and other applicable laws. More about third parties can be found in the section “Do We Disclose Your Personal Data to Third Parties?”

How Long Do We Keep Your Data?

We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Additionally, some data may be retained longer as required by legal obligations, such as accounting and consumer protection responsibilities, and to demonstrate proper compliance.

Upon request, personal data about you can be deleted or anonymized from Paahtu’s systems. The deletion and anonymization process is irreversible, and we cannot restore deleted customer accounts.

Some data must be retained for longer periods as required by legislation, including:

• Accounting laws specifying longer retention periods, regardless of whether the data includes personal information or not
• Fulfillment of consumer protection responsibilities
• Collection and retention of system log data as required by law to provide a lawful and secure online store to our customers
• Taking adequate backups of the store’s databases and systems to secure data, correct errors, and ensure data security and continuity
  
  

Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also request that we stop using your data for marketing purposes.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our data practices or legal requirements. Although we will not notify you individually of each change, the updated policy will be available on our website. We recommend checking the site regularly for any updates.

Contact Us

If you have any questions about our privacy policy or terms and conditions, please contact us by email at Klapi@paahtu.fi.